28 November 2013

AX 2012 Setup requires Windows Update service

I just tried to install EP on an AX Server at a customer. But i always got the following error message telling me that AX Installation was not able to start a service. But there is no hint about the service that is required to be started. After a sharp look at the services that has been deactivated I found out that the "Windows update" service was deactivated. Due to the fact that the installer is searching for updates during installation progress it requires this service. If this service is not set to manuel or automatic the setup is not able to continue.

The German message was:
System.Runtime.InteropServices.COMException (0x80070422): Der angegebene Dienst kann nicht gestartet werden. Er ist deaktiviert oder nicht mit aktivierten Geräten verbunden. (Ausnahme von HRESULT: 0x80070422)

So if you have an error message that contains the number 0x80070422 or 80070422 better check if the windows update service is running.
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